Frequently Asked Questions
Everything you need to know to stay at the top of your game.
How long does shipping take for Jax Athletics gear?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your equipment for an upcoming event.
What is your return policy for performance apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain compression gear cannot be returned once opened.
How do I know which size is right for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them against our specific brand charts for the best fit.
Do you offer team or bulk discounts?
Yes, Jax Athletics provides special pricing for schools, clubs, and professional teams ordering 15 units or more. Please contact our sales team via the 'Bulk Orders' page.
Is your footwear covered by a warranty?
All Jax Athletics footwear comes with a 90-day manufacturer warranty covering defects in materials and workmanship. Normal wear and tear from athletic use is not covered.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.